The Evolution of Reference Checking into a Strategic Hiring Solution
11:00 AM PT/1:00 PM CT/2:00 PM ET
Online registration is closed.
SHRM research shows that 96 percent of human resources professionals check references, yet less than 25 percent of those checks are able to produce adequate information beyond employment verification. What happened to reference checking?
This session will examine how the reference checking function has evolved from being a formality that was checked off and completed over the phone in the past to an opportunity to collect 360-degree feedback that predicts performance and retention today. Learn how technology has introduced a way for talent acquisition professionals to capture behavioral feedback from five references in two days for each job candidate, and how to avoid the 10-15 percent of candidates who score low with references. Also, watch a demonstration and overview of how this technology infuses consistency, reliability and validity into each reference check and obtains scores that identify candidates’ developmental needs.
What will participants learn?
- How to improve quality of hire by avoiding 10-15 percent of candidates who score low with references.
- How to capture behavioral feedback from more than four references in two days for each candidate.
- How to infuse consistency, reliability and validity into each reference-check.
- How to identify developmental needs of each candidate.
- How to provide information to hiring managers that influences decisions.
Sheri Miller has helped hundreds of human-resource leaders improve their quality-of-hire, increase their recruiting efficiency and implement best practices for hiring. Her firm has advised Fortune 500 companies such as McDonald’s and Kohl’s, and hospitals such as Penn Medicine and Yale-New Haven Health. She is an expert at leveraging technology to drive behavioral reference-checking programs and modern-day talent acquisition strategies. Before joining SkillSurvey, Miller worked in education and development for private industry, ensuring the business needs of organizations were aligned with learning and development plans. She is a member of the Society for Human Resource Management.
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